Agreement Between User and Ayni Ayurveda
Welcome to https://www.ayniayurveda.com/ (the "Site"). The Ayni Ayurveda website and related services are operated by Ayni Ayurveda ("Ayni Ayurveda," "we," "us," or "our").
The Site is an e-commerce website that offers skincare, beauty, wellness, and related products.
By accessing or using the Site, placing an order, creating an account, or otherwise using our Services, you agree to be bound by these Terms and Conditions ("Terms"), as well as any applicable policies referenced herein. Please read these Terms carefully before using the Site.
If you do not agree with these Terms, please do not use or access the Site or our Services.
Electronic Communications
When you visit https://www.ayniayurveda.com/ or communicate with us by email or through other electronic means, you consent to receive communications from us electronically.
You agree that all agreements, notices, disclosures, order confirmations, updates, and other communications that we provide electronically, including by email or through the Site, satisfy any legal requirement that such communications be in writing.
Your Account
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information, including your username and password, and for restricting access to your account.
You agree to accept responsibility for all activities that occur under your account.
You may not assign, transfer, or otherwise give your account access to another person or entity.
Ayni Ayurveda reserves the right to refuse service, cancel orders, suspend or terminate accounts, or remove or edit content at our discretion where permitted by applicable law.
Eligibility and Children
The Site is not intended for children under the age of 13.
If you are under the age of 18, you may use the Site only with the involvement and permission of a parent or legal guardian.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.
Products, Pricing and Availability
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the Site are accurate and up to date.
However, we do not guarantee that all information will always be complete, accurate, or error-free.
Product colors, packaging, appearance, and other visual characteristics may vary slightly from images displayed on the Site.
Ayni Ayurveda reserves the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
We also reserve the right to correct pricing, product descriptions, availability, or other errors on the Site.
Orders and Order Acceptance
When you place an order through the Site, you are making an offer to purchase the products selected by you.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that your order has been accepted.
We reserve the right to accept, refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraudulent activity, or other legitimate business reasons.
If we cancel an order after payment has been received, we will provide an appropriate refund in accordance with our applicable refund policy.
Payments
You agree to provide accurate and complete billing, shipping, and payment information when placing an order.
By submitting payment information, you represent that you are authorized to use the applicable payment method.
Payments may be processed through third-party payment processors. We do not directly store complete payment-card information unless otherwise stated in our Privacy Policy.
Ayni Ayurveda reserves the right to cancel or refuse transactions where fraudulent, unauthorized, or suspicious activity is reasonably suspected.
Shipping and Delivery
Orders will be shipped to the address provided by the customer during checkout.
Customers are responsible for providing accurate shipping information. Ayni Ayurveda is not responsible for delays or delivery problems resulting from incorrect or incomplete shipping information provided by the customer.
Estimated delivery times are provided for convenience and may vary depending on the destination, carrier, weather, holidays, operational disruptions, or other circumstances outside our reasonable control.
Additional terms relating to shipping, delivery charges, and estimated delivery times may be provided in our Shipping Policy.
Cancellation, Returns and Refunds
Order cancellations, returns, exchanges, and refunds are subject to Ayni Ayurveda's applicable Return & Refund Policy.
Products must meet the eligibility requirements specified in that policy.
If you receive an item that is damaged, defective, incorrect, or missing from your order, please contact us promptly with your order details and any requested supporting information or photographs.
We reserve the right to review each return, refund, replacement, or exchange request and determine eligibility in accordance with our applicable policies and applicable law.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
Promotions, Discounts and Offers
From time to time, Ayni Ayurveda may offer promotional codes, discounts, giveaways, bundles, free products, or other promotional offers.
Promotional offers may be subject to additional terms, including eligibility requirements, minimum purchase requirements, expiration dates, product exclusions, and usage limits.
Unless otherwise stated, promotional offers cannot be combined with other discounts or promotions.
Ayni Ayurveda reserves the right to modify, suspend, or cancel a promotional offer where permitted by applicable law.
Product Use and Skincare Disclaimer
Ayni Ayurveda's products are intended for skin-care purposes unless otherwise stated on the applicable product page or packaging.
Product information provided on the Site is intended for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual results from skincare and wellness products may vary.
Customers should carefully review product ingredients and directions for use before using any product.
If you have known allergies, sensitivities, or concerns regarding the use of a product, consult an appropriate healthcare professional before use.
Discontinue use if irritation or an adverse reaction occurs and seek professional advice where appropriate.
Ayni Ayurveda does not guarantee any particular result from the use of its products.
Third-Party Websites and Services
The Site may contain links to third-party websites, services, or platforms.
These third-party websites are not under the control of Ayni Ayurveda, and we are not responsible for their content, availability, security, or privacy practices.
The inclusion of a third-party link does not constitute an endorsement, sponsorship, or affiliation unless expressly stated.
Certain features of the Site may also rely on third-party services, including e-commerce, payment processing, analytics, advertising, shipping, or other service providers.
Your use of third-party services may be subject to the terms and policies of those third parties.
Intellectual Property
All content available on the Site, including text, product descriptions, photographs, graphics, logos, designs, videos, icons, trademarks, and other materials, is owned by or licensed to Ayni Ayurveda and is protected by applicable intellectual property laws.
You may access and use the Site and its content solely for your personal, non-commercial use.
You may not copy, reproduce, modify, distribute, republish, transmit, display, create derivative works from, sell, or commercially exploit any Site content without prior written permission from Ayni Ayurveda or the applicable rights holder.
Your use of the Site does not transfer ownership of any intellectual property rights to you.
User Reviews and Submissions
The Site may allow customers to submit reviews, comments, photographs, feedback, testimonials, or other content ("User Content").
By submitting User Content, you represent that:
- You own or have the necessary rights and permissions to submit the content.
- Your content does not infringe the rights of any third party.
- Your content is not unlawful, defamatory, abusive, misleading, obscene, or otherwise inappropriate.
- Your content does not contain malicious software or harmful code.
By submitting User Content, you grant Ayni Ayurveda a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, adapt, and distribute that content in connection with our business and marketing activities, subject to applicable law.
We reserve the right to remove or refuse to publish User Content at our discretion.
Prohibited Uses
You agree not to use the Site:
- For any unlawful or fraudulent purpose.
- To violate any applicable law or regulation.
- To interfere with or disrupt the operation or security of the Site.
- To attempt to gain unauthorized access to our systems or accounts.
- To upload viruses, malicious code, or other harmful material.
- To copy, reproduce, or exploit Site content without authorization.
- To impersonate another person or entity.
- To submit false, misleading, or fraudulent information.
- To interfere with another customer's use of the Site.
- To engage in activities that could damage, disable, overburden, or impair the Site.
Ayni Ayurveda reserves the right to restrict or terminate access to the Site if we reasonably believe these Terms have been violated.
International Users
Ayni Ayurveda operates from the United States.
If you access or use the Site from outside the United States, you are responsible for complying with applicable local laws and regulations.
Products, services, shipping availability, taxes, duties, and other requirements may vary depending on the destination country.
Indemnification
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Ayni Ayurveda, its affiliates, officers, directors, employees, agents, service providers, and partners from claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from or related to:
- Your use or misuse of the Site.
- Your violation of these Terms.
- Your violation of applicable laws or regulations.
- Your User Content.
- Your violation of the rights of another person or entity.
Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site should first be addressed by contacting Ayni Ayurveda so that the parties may attempt to resolve the matter informally.
If the dispute cannot be resolved informally, the parties may pursue any remedies available under applicable law.
Any arbitration provision, class-action waiver, governing-law provision, or other dispute-resolution requirement will apply only to the extent permitted and enforceable under applicable law.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, the Site and its content are provided on an "as is" and "as available" basis.
Ayni Ayurveda does not guarantee that the Site will always be uninterrupted, secure, error-free, or available at all times.
We do not guarantee that information on the Site will always be complete, accurate, current, or free from typographical or other errors.
To the maximum extent permitted by applicable law, Ayni Ayurveda disclaims warranties that are not expressly provided in these Terms.
Limitation of Liability
To the maximum extent permitted by applicable law, Ayni Ayurveda and its affiliates, officers, directors, employees, agents, service providers, and partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, products, or Services.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Your rights as a consumer under applicable law remain unaffected.
Termination and Access Restrictions
Ayni Ayurveda reserves the right to suspend, restrict, or terminate your access to the Site or any part of the Services at any time where permitted by applicable law, including if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.
Upon termination, provisions that by their nature should continue to apply will remain in effect.
Governing Law
These Terms will be governed by applicable laws, without regard to conflict-of-law principles, except where applicable consumer protection laws provide otherwise.
Any dispute arising from these Terms or your use of the Site will be subject to the applicable jurisdiction permitted by law.
The specific governing state law and venue should be confirmed based on Ayni Ayurveda's legal entity and place of business before publication.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be modified or limited to the minimum extent necessary to make it enforceable, where permitted by law.
The remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other policies or terms expressly incorporated into the Site, constitute the agreement between you and Ayni Ayurveda concerning your use of the Site and Services.
These Terms supersede prior communications or agreements concerning the same subject matter, except where otherwise expressly stated.
Changes to These Terms
Ayni Ayurveda reserves the right to update or modify these Terms from time to time.
When changes are made, we will update the "Last Updated" date and publish the revised Terms on the Site.
Your continued use of the Site after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
We encourage you to review these Terms periodically.
Contact Us
If you have questions, concerns, or requests regarding these Terms and Conditions, please contact us:
Ayni Ayurveda
Email: customercare@ayniayurveda.com
Address:
Ayni Ayurveda
12 Remington Ave
Monroe Twp, NJ 08831
United States
Last Updated: January 1, 2025